Game Policies

Important:  Players are advised to safe-guard their own accounts as they are responsible for any actions done using it. Accounts that are caught for illegal activities will face penalties as stated, regardless of whether the illegal activities were done by the rightful owner or otherwise. Please be guided accordingly of the Game Policy, Penalty and Offenses

Game Hacking
Usage of third party software, memory editors, trainers or debuggers (Hack tools) in altering the Game which may/may not lead to an unfair advantage in game play over other players. (E.g. Speed hacks, god mode hacks, auto-click, auto-loot, no skill cool down, item hacks.)

Offense: Damage Hacking, Area of Effect Hacking, Map Hacking, Nation Hacking, 2-Slot Item Hacking
Penalty: Permanent ACCOUNT BAN (no chance for Bail-out)

Offense: Item Hacking | Possession/generation of duplicate or hacked items
Penalty:ACCOUNT BAN | Item confiscation

Offense: Other Forms of Hacking (ex. Inventory Space Hack)
Penalty: INDEFINITE ACCOUNT BAN

Offense: Botting/Speedhacking

e-Games does not intend to legalize the use of bots. Despite our best efforts to educate players why botting is illegal, people will still find ways to create and use these programs for CABAL.

The penalty system is designed to penalize players for the use of bot/hack programs. It is also designed to give selected game offenders a chance to redeem themselves and do the right thing which is to play without using bots.
Please find the new bot/hack penalty and fine release table (applicable to BOT Users and Speedhackers only)

Bail Out Rates and Penalties:

Players must validate their mobile phone before they can avail of the Bot/Hack Penalty and Release service. Please be reminded that the system will automatically deduct the FINES from your e-Games Account. Rest assured that all those accused of violating the anti-bot/hack policies will be investigated. If found guilty, the accounts will be frozen until the player opts to pay the penalty or fines.

Gamers can locate the PENALTY PAYMENT Pages in the Account Management Section/WELCOME Page of the e-Games Portal after they log-in.

Penalty for Requesting of Game Hacks or Hacking websites

30-Day In-Game ban
Penalty for Selling or Advertising of BOT/HACK Tools/Site
Indefinite account Suspension to PERMANENT Account Suspension depending on the gravity of offense

Exploitation of Bugs/Glitches
It is inevitable to encounter bugs or glitches in all games. Players who discover any bugs or glitches in game should report the situation to the Community Moderators immediately. Players will be penalized if they are found to be making use of the bug/glitch for their own interest, regardless if the course of action may or may not lead to an unfair advantage in game play over other players.
Penalty for Exploitation of Bugs/Glitches: Indefinite In-game ban | Item Confiscation

Promoting  Private Servers
Any attempt to advertise private servers for CABAL Online is strictly prohibited as it will greatly affect the community, and may possibly lead to scamming of players’ login information.

Penalty for Promoting Private Servers
Permanent CABAL Online account suspension

Account Scamming/Phishing
Account Scam
Any attempt to induce another player in revealing his/her user ID and/or password through any means.
Penalty for Account Scamming: Permanent CABAL Online Account Ban
All Account Scamming reports should be supported with in-game screenshots. These reports will be subject to thorough investigation and verification.

Use of Prohibited IGNs/Impersonation
For simple reference, avoid:

1. Impersonation of GMs, CMs, Moderators, E-Games Staff, NPCs that will mislead or cause confusion to other players.
2. Sexual context.
3. Obscene body organs.
4. Vulgarity or otherwise offensive, or may cause confusion.
5. Names that is or may be illegal or is or may be protected by trademark or other proprietary rights laws.

If we believe that the account was created to mislead, confuse or annoy other players with the spelling of the name, the administrator will limit the account/game access and request the player to delete the game character. It is suggested that the players find other alternatives and do not use the choice of name in doubt.

Penalty for Use of Prohibited IGNs/Impersonation

- Temporary Account Suspension (maximum of 30 Days) and/or Character Deletion

No Compensation Rule and Disclaimer

Effective immediately, we shall no longer compensate hacked/scammed items or gold/In-game currency. A player is responsible for the security and confidentiality of his/her account password, including the various uses of the password, whether authorized or unauthorized. E-Games does not guarantee that its portal and corresponding game websites are free of any harmful software, and that the same is hack-proof. Account Security is therefore the sole responsibility of the account holder. As such, you are earnestly enjoined to take all security measures reasonably available to safeguard the operating system and accounts when accessing the Games and the websites.
E-Games reserves the right to deny any request for item return, compensation, character restoration and account reset. The company shall not be responsible in any way for loss or damage to any player’s account including but not limited to, character statistics and skills, account particulars and items lost. In no event shall the company be liable for any indirect, incidental, special, exemplary or consequential damages.
We advise all gamers to be vigilant in protecting their own game accounts.

Changing your account passwords on a regular basis is a good start. Also, please be vigilant in checking the details of the in-game items you will be trading with other gamers before accepting a trade. Lost items due to negligence in trading transactions will not be compensated.

To check out additional Account Security Tips, please visit the Account Security Section of our Community Forums.
In case a player insists and strongly believes that he/she was blocked unjustly, he/she can request for a reinvestigation.
Request for Reinvestigation [7-Day processing after the receipt of original affidavit]

Requirements:

1. HELPDESK Ticket containing the following information:
   1. Your Character Name:
   2. Your Server:
   3. Your Statement:
2. Attached copy [image format] of a notarized affidavit stating the user of the said account did not use a Third Party BOT/Hack Program.
3. Original Copy [to follow] of the Affidavit should be mailed to the e-Games Office:

CABAL TEAM

IP E-Games
4th Floor Podium RCBC Plaza
Ayala Avenue, Makati City
Please be guided accordingly and help maintain CABAL hack/bot-free!
Thank you and happy e-Gaming!